We'd love to hear from you about our Bath and Beauty products! If you have a query, a complaint, or general feed back, do get in touch using the Contact Us form at the end of this page. You can also find us on Facebook and Instagram where our friendly customer care would be more than happy to help you out.
Please note while we endeavour to respond to all enquiries within 24 hours, customer care during peak times and holiday season may take a little longer to reply to your enquiry. We thank you for your patience in this regard.
PRIVACY & SAFETY
Mismacs is committed to providing you with the best possible customer service experience. Mismacs is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.
Collection of your personal information
There are many aspects of the site which can be viewed without providing personal information, however, for access to future Mismacs customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, name and contact details, or provide sensitive information in the recovery of your lost password.
Use of your personal information
For each visitor to reach the site, the website expressively collects the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this Site.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Mismacs reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.
- Credit / Debit Cards
- Offline Payments (for private sales only)